Privacy Policy
Last Updated: June 9, 20251. Introduction
KingsRoad Technologies Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your Personal Information when you visit our website, kingsroad.io (the "Website").
"Personal Information" means any information about an identifiable individual, as defined by applicable privacy laws. This policy has been created to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
Please read this Privacy Policy carefully. By using our Website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information in the following ways to provide and improve our services:
2.1. Information You Voluntarily Provide
We collect Personal Information that you voluntarily provide to us when you use the contact form on our Website. This information includes:
- Full Name
- Email Address
- Subject of your message
- The content of your message
2.2. Information Collected Automatically
When you navigate our Website, we may automatically collect certain information about your device and browse activity. This information includes:
- Log and Usage Data: Your Internet Protocol (IP) address, browser type and version, operating system, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Website and hold certain information. For more detail, see Section 4, "Cookies and Tracking Technologies."
2.3. Information from Analytics Services
We use a third-party analytics service, Google Analytics, to help us understand website traffic and usage. Google Analytics may collect information sent by your browser as part of a web page request, including your IP address or cookies. For more information on how Google uses this data, please visit Google's Privacy & Terms.
3. How We Use Your Information
We use the information we collect for the following limited and specified purposes:
- To Provide and Manage Our Services: To operate our Website and respond directly to your questions, comments, and inquiries submitted through our contact form.
- To Monitor and Improve Our Website: To analyze trends, track user engagement, and gather demographic information to improve the functionality, optimization, and user experience of our Website.
Our legal basis for collecting and using the Personal Information described above is your provided consent.
4. Cookies and Tracking Technologies
Our Website uses "cookies"—small text files placed on your device—to enhance your experience. We use the following types of cookies:
- Technical Cookies (Strictly Necessary): These cookies are essential for you to browse the Website and use its features. They ensure the security and proper functioning of the site.
- Analytical Cookies (Performance): These cookies, set by Google Analytics, allow us to recognize and count the number of visitors and see how visitors move around our Website. This helps us improve the way our Website works.
Your Choices Regarding Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
5. Data Sharing and Disclosure
We do not sell, rent, trade, or otherwise share your Personal Information with third parties for their commercial purposes. We will only disclose your Personal Information in the following limited circumstances:
- As Required by Law: We may disclose your information where we are legally required to do so in order to comply with applicable law, a judicial proceeding, court order, or other legal process.
- To Protect Our Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.
6. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. Specifically, information from contact form submissions will be retained for a reasonable period to ensure we have fully addressed your inquiry. We will also retain usage data for internal analysis purposes and to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws).
7. Security of Your Information
We use commercially reasonable administrative, technical, and physical security measures to help protect your Personal Information from unauthorized access, use, or disclosure. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission over the Internet can be guaranteed against any interception or other type of misuse.
8. Your Privacy Rights
In accordance with applicable privacy law, you have the following rights with respect to your Personal Information:
- The Right to Access: You have the right to request copies of the Personal Information we hold about you.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Withdraw Consent: You have the right to withdraw your consent to our processing of your information at any time.
To exercise any of these rights, please contact our Privacy Officer using the contact details below. We may need to request specific information from you to help us confirm your identity before processing your request.
9. Additional Privacy Disclosures for Specific Jurisdictions
9.1. Rights for Individuals in the European Economic Area (EEA) and United Kingdom
If you are located in the EEA or the UK, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR, including:
- Right to Access
- Right to Rectification
- Right to Erasure
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Right to Lodge a Complaint
Legal Basis for Processing: Our lawful basis for collecting and using your data is your explicit consent (e.g., when submitting a contact form) and our legitimate interests (e.g., maintaining website functionality and security).
To exercise your rights under GDPR, please contact us at: privacy@kingsroad.io
9.2. Rights for California Residents (CCPA / CPRA)
If you are a California resident, you are granted specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- Right to Know
- Right to Delete
- Right to Opt-Out (Note: We do not sell Personal Information as defined under CCPA)
- Right to Correct
- Right to Non-Discrimination
To exercise any of these rights, or for an authorized agent to do so on your behalf, please email: privacy@kingsroad.io or write to us at the address listed in Section 14.
We will verify your request using the information associated with your account, including your email address. Government-issued identification may be required.
10. International Data Transfers
Our Website is primarily operated from Canada. However, it is hosted on modern cloud infrastructure that uses a globally distributed network of servers. As a result, your Personal Information may be transferred to, stored, or processed in countries outside of Canada, including jurisdictions that may not have the same data protection laws as your home jurisdiction.
By using our Website, you acknowledge and agree to the transfer of your information across international borders, and you understand that it may be accessible to law enforcement and regulatory authorities under applicable foreign laws.
We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, including by relying on contractual measures or adequacy decisions when applicable.
11. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
12. Children's Privacy
Our Website is not intended for or directed at individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under this age without verification of parental consent, we will take steps to remove that information from our servers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
KingsRoad Technologies Inc.
Attn: Privacy Officer
Email:
privacy@kingsroad.io
KingsRoad Technologies Inc.
179-2945 Jacklin Rd Suite 237
Victoria, BC
V9B 6J9
Canada